Trust- Contact Policy

Trust sits at the heart of every relationship we build.

The Elite Mindset Institute is committed to protecting your privacy, communicating openly and maintaining professional standards across every program, service and brand within the Institute.

This Trust Centre brings together the policies, agreements and information that support every interaction with the Elite Mindset Institute. Whether you are visiting for the first time or are already part of our community, these documents explain how we work, what you can expect from us and the standards we hold ourselves to every day.

Contact

Elite Mindset Institute
Including Athlete’s Secret Weapon and associated Elite Mindset Institute brands

Effective Date: 8 August 2026

We’re Here to Help

Thank you for visiting the Elite Mindset Institute.

Whether you have a question about one of our programs, require assistance with your purchase, would like to discuss the most appropriate pathway for your circumstances or need support with your account, we encourage you to contact us.

Clear communication has always been an important part of the way we work, and we will always do our best to respond professionally, respectfully and in a timely manner.

General Enquiries

For all general enquiries, program information, purchases and account support, please contact us using the details below.

Email: Elite Mindset Institute

Email: stuart@elitemindsetinstitute.com.au 

Website: https://elitemindsetinstitute.com/

Contact Us

If you have any questions about this Policy or the way your information is handled, or if you have any questions regarding this policy or require further information, please visit this Contact page.

 

Existing Clients

If you are an existing client currently participating in a program or professional service, please continue to use your normal communication channel where applicable.

This helps us provide you with the most efficient and appropriate support.

Feedback

We are committed to continually improving the Elite Mindset Institute and welcome constructive feedback from our clients and community.

If something has not met your expectations, we encourage you to contact us directly so we can understand your concerns and work towards a fair and respectful resolution.

Privacy

Any personal information you provide when contacting us will be handled in accordance with our Privacy Notice.

Response Times

We aim to respond to all enquiries as promptly as possible during normal business hours.

Response times may vary during weekends, public holidays, periods of travel, presentations or major sporting events. We appreciate your patience and understanding during these times.

Thank You

Thank you for your interest in the Elite Mindset Institute.

We appreciate the trust you place in us and look forward to assisting you in finding the pathway that best supports your personal or professional journey.